Frequently Asked Questions

Frequently Asked Questions at Countryside Chrysler Dodge Jeep Ram

At Countryside Chrysler Dodge Jeep Ram, we're committed to providing our customers in Jackson, GA and all over the Griffin, McDonough and greater Atlanta areas with the most enjoyable and easy car shopping and servicing experience possible. We know what a large decision it is to buy a new or used vehicle, as well as how important it is to bring your vehicle to a trustworthy service center for all of its repair and maintenance needs. That's why, to help you learn more about our commitment to you, we're going to answer some commonly asked questions surrounding our new Chrysler, Dodge, Jeep and Ram models, Used Vehicles, auto financing, service, parts, and more, allowing you to get a more in depth look at how we can help you find everything you're looking for in no time!

New Inventory

  • Can I be alerted about new vehicles in stock?: Yes you can! We make it easy to stay on top of all our newest Chrysler, Dodge, Jeep, and Ram arrivals by contacting us directly by phone, text or email! Below every new vehicle listed, we have a button that you can use to text us directly, requesting information about a specific model or just to be alerted when new models arrive.
  • What if I can't find what I'm looking for?: We don't want you to have to settle for anything less than exactly what you're looking for. That's why, if you can't find your dream vehicle in our showroom, we encourage you to use our CarFinder tool and we'll look around the area and on the internet to find your dream vehicle for you!
  • Who can I talk to about buying or leasing a new vehicle?: If you're shopping online, you can utilize a number of tools to get in contact with our sales team, including the request an E-price button, you can make an inquiry by filling out a form, give us a call at the dealership, or send us an email and we'll get back to you as soon as possible.

Used Inventory

Take advantage of the advanced technology on our website to make your shopping experience faster and easier. For example, you can save cars of interest and receive alerts when new offers become available, the price changes or the vehicle sells — simply by providing an email address! Better yet, you can pick up where you left off at home, at work or on your mobile phone by creating your account.

  • How do I know the vehicle is in good driving condition?: We check and maintain all of our used vehicles ourselves to ensure that they're all performing at the highest level possible to serve you well both now and down the road.
  • What's the difference between a used vehicle and a certified pre-owned vehicle?: While all of our used vehicles are maintained by our technicians before we offer them to you, the certified pre-owned Chrysler, Dodge, Jeep and Ram vehicles all have to meet a number of other stipulations. All vehicles can't be any more than five model years old and have less than 75,000 miles on the odometer before they pass an intensive 125-point inspection. After passing, all models come with the remainder of a seven-year/100m000 mile powertrain warranty, a three-month/3,000 mile maximum care coverage plan, and more, allowing you to take advantage of many of the same benefits as buying a new vehicle, only at a lower pre-owned price.
  • How do I know I'm getting the best price?: All of our used vehicles are priced at the most competitive prices possible, making them more affordable and accessible to anyone in need in and around Monticello, Covington and Macon.

Service

  • What type of service do you offer?: From oil changes and tire rotations to repairs on your engine, transmission, exhaust, and brakes, we're happy to address any and all issues concerning your vehicle to get it back to like new condition again in the quickest manner possible.
  • How can I book an appointment?: If you're ready to book a service appointment, simply take advantage of our service scheduler tool, allowing you to schedule an appointment online at a time and date that's most convenient for you so you never have to skip a beat.
  • Are there ever any service deals?: We offer a wide array of service specials and coupons that you can take advantage of each month to save on your next service appointment

Parts

  • How can I order parts?: If you already know which parts you need, you can fill out a parts request form in no time and we'll get all of the genuine Mopar parts and accessories you need ready for you in no time!
  • What type of parts do you offer?: We offer all Mopar parts and accessories for Chrysler, Dodge, Jeep, Ram, and SRT vehicles, making it easier for you to get the correct parts to get the job done right every time.

General

  • Where are you located?: Our new Chrysler, Dodge, Jeep and Ram dealership is located conveniently in Jackson, GA on 846 E. Third Street. We proudly serve drivers from all over the greater Atlanta, Monticello, Covington, and Griffin area, offering everything you're looking for in one convenient location.
  • Do you accept trade-ins?: Yes we do! We encourage trade-ins of all sorts, allowing you to get the most money back for your vehicle so you can put it towards buying or leasing the vehicle of your dreams.
  • How can I get a hold of someone?: We encourage you to contact us with any and all of your questions and concerns, either by phone, text, email or in person!

Finance

  • How can I know if I'm pre-approved for credit?: You can quickly and easily apply for credit online using our finance application, saving you time and hassle that would be spent filling out paperwork at the dealership by instead filling out a quick form and getting the results sent to you at home.
  • What will the finance application do?: The finance application allows you to privately share your information with us, including your financial and employment information, which we then share with trusted lenders and banks to get you the most financing options to choose from as possible, allowing you to get your options back and become an expert on them without ever having to leave the house.
We encourage you to contact us with any and all of your questions and concerns, either by phone, text, email or in person!

Hours

  • Monday 9-7
  • Tuesday 9-7
  • Wednesday 9-7
  • Thursday 9-7
  • Friday 9-7
  • Saturday 9-6
  • Sunday Closed

Contact

Countryside Chrysler Dodge Jeep Ram

846 E. Third Street
Directions Jackson, GA 30233

  • Sales: (770) 901-2284
  • Service: (770) 504-6532
  • Parts: (770) 504-6194
  
; ;